Question 1

Do I have to order online or can we place orders through the phone?

Accepted Answer

Yes, we would be glad to take orders over the phone, just call 209-221-0011 for any questions on orders.

Question 2

Your site says that you ship for free, why am I being charged shipping on my order? "

Accepted Answer

Generally shipping is free, but if you were to be charged by mistake a refund will be dismersed immideitly

Question 3

I put together my order on your site, but I don't like using my credit card online, what can I do?  "

Accepted Answer

You may use paypal or give us a call.

Question 4

When will I receive the product?

Accepted Answer

We use USPS First Class mail, Typically it takes up to 3 business days.

Question 5

Do you have a return policy?

Accepted Answer

Yes we do, Items can be returned within 30 days of receipt shipment.

Question 6

Does the customer pay for the shipping for a returned item?

Accepted Answer

Depends on the reason of the return.

Shower Systems

Frequently asked questions